We offer three levels of System Support Service: Bronze, Silver, and Gold. From Hourly Agreements to Comprehensive Service Programs, we can meet your automation requirements.

Gold System Support Services
Our Gold System Support Services plan is a comprehensive service program designed to share the risk of owning, operating, and repairing your Building Automation System.

For one fixed fee, we will eliminate the expense associated with equipment failure and repair – ensuring that you won’t be burdened with unexpected costs and allowing you to more accurately budget expenses. The comprehensive service program includes:

·         Operational Support

·         Preventative Maintenance Inspections

·         Repair Services

·         Emergency Service to ensure quick reliable response

For automation systems, we provide the latest enhancements to graphical user interfaces and area level controller firmware. In addition, as we introduce new technologies, we can offer preferred “factory” pricing for cost-effective upgrades. The Gold package includes Remote Diagnostics Support, System Application Support, Database Maintenance and Client Onsite Training.

Silver and Bronze Support Services
Our Bronze and Silver System Support Service plans are flexible service programs designed to provide exactly the level of Operational Support, Preventive Maintenance Inspections, Repair Services or Emergency Service that you need.